April 15, 2024

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[New Job Vacancy] job in Travix International, (Bengaluru, Karnataka) – Jobs in Bengaluru, Karnataka

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Job Opening details:-
Company Name :-
Travix International
Position Name :-

Company Location :-
Bengaluru, Karnataka
Job Category :-
General

Full Job Description :-
Customer Service agent

Travix is one of the leading global online travel agencies managing an extensive portfolio of travel-focused websites operating under the brand names Cheaptickets, Vliegwinkel, BudgetAir, Flugladen and Vayama. All our brands provide both search and book capability for flight combinations worldwide. We operate our five brands in over 40 countries; employ more than 550 people with over 55 different nationalities worldwide.

For our office in Bangalore we are looking for a full time Customer Service agent.

Your Responsibility

Ensuring a high level of customer service and a positive customer experience by answering calls, emails and other means of customer contact.
Providing accurate, valid, and complete information to our customers by using the right tools, methods, and processes in order to strive to first contact resolution.
Liaise between customers and airlines & partners to resolve issues various topics such as: name changes, schedule changes and other.

What you bring to the table

Graduate or Post Graduate.
Experience in the travel industry. Knowledge of Amadeus/Worldspan is a plus.
Great communication skills, friendly, outgoing and customer friendly personality.
Excellent written and verbal communication skills in English.
Energetic and positive mindset

What you can expect

Paid training
Rotational shifts including Night Shift – 5 days working
Opportunity to work in flexible working.
Attractive rewards and benefits.
Supportive team, international and friendly environment.
Opportunity to develop

Offer Package : 272,000 PA + Variable Allowances

Benefits:

Transport: Free transportation with door to door pick up and drop facility round the clock.
Medical Insurance for Self, Spouse, Children & Parents/ Parents-in-law
Personal Accident and Term Life Policy for employee
World Class Facility – Cafeteria and break-out zones

Disclaimer :  We have no legal responsibility over the details mentioned on our website. candidates are requested to check company profile before joining.