September 25, 2023

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[New Job Vacancy] job in Toho Water Authority, (Kissimmee, FL) – Jobs in Kissimmee, FL

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Job Opening details:-
Company Name :-
Toho Water Authority
Position Name :-

Company Location :-
Kissimmee, FL
Job Category :-

Full Job Description :-
General DescriptionThe Customer Service Technician I is an entry level position in the Customer Service Department. The role of this position is to provide field customer service by performing tasks associated with physically initiating and discontinuing water service, leak investigation and various customer service functions. The purpose of this position is to provide accurate information for billing of utility services and professional customer service assistance to citizens and business owners, and to perform a variety of maintenance and customer service tasks on residential and commercial water meters
Essential Functions

Provide customer service internally and externally.
Complete work orders and associated paperwork accurately and in a timely manner.
Plan work and schedule route using navigation system and service area mapping.
Inspect work truck and maintain inventory and supplies in work truck.
Internally and externally communicates with customers by meeting and responding to customers; advising customer of resolution; completing work paperwork accurately; connecting with internal customer; visiting work sites; communicating with team members and maintaining inventory and supplies.
Disconnect and reconnect meters using proper tools and within timelines and deadlines.
Accesses and enters data or information using a personal computer.
Performs miscellaneous work by assisting with collection activities i.e. disconnect, reconnect, tampering, broken promises, NSF’s etc.; exposing curb stops; digging up meters; and maintaining supplies and inventory.

Minimum Qualifications

A minimum of a high school diploma or GED issued from an approved GED Administrator.
This is an entry level position, previous relevant work experience is preferred but not required.
Must possess and maintain a valid State of Florida Class E Driver’s License

Physical DemandsPHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand and walk to a significant degree; use hands to operate tools or feel, and talk or hear. The employee is frequently required to pull, push, kneel, bend, squat, crawl, and twist. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 75 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
WORKING CONDITIONS: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Environmental factors include outdoor conditions; rugged terrain, slippery surfaces, varying weather, including, heat, cold, dry, wet weather. In addition, noise, darkness, brightness, vibrations, traffic, biological agents, chemicals, gas/ fumes, magnetic fields, or congested area. Environmental factors include indoor, flat surface, noise, sitting with occasionally walking and standing.
Job Type: Full-time
Pay: $35,360.00 – $54,579.20 per year

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