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Job Opening details:-
Company Name :- State Farm
Position Name :-
Company Location :- Richardson, TX 75080
Job Category :- General
Full Job Description :-
We are not just offering a job but a meaningful career! Come join our passionate team!
As a Fortune 50 company, we hire the best employees to serve our customers, making us a leader in the insurance and financial services industry. State Farm embraces diversity and inclusion to ensure a workforce that is engaged, builds on the strengths and talents of all associates, and creates a Good Neighbor culture.
We offer competitive benefits and pay with the potential for an annual financial award based on both individual and enterprise performance. Our employees have an opportunity to participate in volunteer events within the community and engage in a learning culture. We offer programs to assist with tuition reimbursement, professional designations, employee development, wellness initiatives, and more!
Compensation Package Includes:
Non-negotiable starting pay of $49,266.75/year
An annual bonus based on individual and enterprise performance
Annual merit increases
Visit our Careers page for more information on our benefits, locations and the process of joining the State Farm team!
Who are we?
In State Farm Underwriting, we champion profitable growth by providing quality customer interactions and products through simplified processes, technologies and the excellence of our people. When you join our team, you will execute on our underwriting philosophy and fundamentals to serve the evolving needs of our customers. Our Underwriters are committed to assisting our State Farm agents and their customers. Check out what it’s like to be an Underwriter!
Several our teams are hiring, and you may be considered for multiple opportunities where your skills and qualifications align. Areas for consideration include, but are not limited to, Personal Lines Auto Contact Center, Business Lines Fire Contact Center, and Business Lines Fire Production.
Familiarity with company policies, forms, and endorsements is essential. All underwriters are expected to learn various insurance coverages and contracts along with company philosophy and procedures, in order to make underwriting decisions within authority. The overall responsibilities of an Underwriter are to:
Analyze and review lines of business to develop recommendations and assist our agents with achieving a profitable book of business.
Serve as a resource to our agents in support of company programs including loss mitigation, loss control, and marketing opportunities.
Be responsible for proper pricing, placement, and termination of risk within assigned levels of authority as well as acceptance continuation.
Communicate clearly and professionally through remarkable customer service skills.
Production – Primary responsibility is processing applications and policy transactions electronically for new and existing business.
Very production driven and fast paced.
Standard work process listing all items that should be in a policy and making sure the policy is complete.
Critical thinking, attention to detail, and detective type research work is required.
Must be able to stay focused and be resourceful.
Contact Center – Serves as the primary contact for Agents and Agent team members who have questions regarding coverage, discounts, and billing. Through State Farm agents, our customers rely on us to provide accurate, timely guidance on their eligibility, their placement and their price:
Handle inbound calls/chats from agents, claims partners, policyholders or third-party vendors.
Engage with customers to identify and address adverse situations.
Review and process applications and/or policy changes according to established guidelines.
Guide customers through navigating existing resources such as Rate Manuals, Underwriting Guidelines, Auto Answers, etc.
Training Details: Training is extensive. Mandatory paid training will take place 8:00 am – 4:30 pm Monday-Friday. The length of training depends on the function in which you are placed and varies between 6-15 months in total duration. Limited time off will be granted during the training. Please ensure you are able to commit to the mandatory training before applying. Schedules during training are subject to change based on business need.
Once training is completed, various work shifts apply depending on business need and the function where each employee is placed. Our team works in a shift environment between the hours of 7:00 am – 7:15 pm Monday-Friday and may include holidays based on workload and job requirements. Schedules may change based on business need and will require flexibility. May not be able make schedule accommodations, must be available to all shift times.
Incumbency: Due to the extensive training, new team members are eligible for promotional opportunities after 12 months of service and 24 months for lateral opportunities.
Work Environment: This is a hybrid role, meaning you will work from home most of the time with some time collaboratively in office. Training work arrangements will be shared prior to start date. For a successful work environment, you will be asked to have a reliable source of internet for your time working at home.
Competitive candidates will have demonstrated a history of the following skills, competencies and qualifications:
Communicates clearly and professionally.
Ability to provide remarkable customer service in all interactions with agents and associates.
Ability to handle multiple computer applications in a fast-paced collaborative team environment, experience with Microsoft Office software.
Thrives on accountability to your team, your work, and your schedule.
Strong Decision Making skills and Technical Expertise.
Demonstrated attention to detail and ability to produce quality work.
Bachelor’s degree is strongly preferred.
Disclaimer : We have no legal responsibility over the details mentioned on our website. candidates are requested to check company profile before joining.