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Job Opening details:-
Company Name :- Salem Solutions
Position Name :-
Company Location :- 4b30ecfb97a5b773
Job Category :- General
Full Job Description :-
Are you skilled in customer service and looking to work from home If so, we want to speak with you! We have an immediate need for a virtual receptionist for a growing company!
This is a 100% remote position responsible for answering phones, scheduling appointments, and other clerical/administrative tasks as needed. Must be located in Florida.
Utilize databases and written materials to look up and provide information to phone inquiries
Maintain appropriate documentation of phone inquiries
Provide accurate, valid and complete information by using the right methods/tools
Follow communication procedures, guidelines and policies
Take the extra mile to engage customers
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Strong customer service skills & phone presence
Basic data entry skills
Computer proficient, including typing 35 WPM
Excellent oral and written communication skills
High School Diploma or equivalent
TimberRidge Center for Rehabilitation and Healing”
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