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Job Opening details:-
Company Name :- RACK Electric
Position Name :-
Company Location :- Boca Raton, FL 33432
Job Category :- General
Full Job Description :-
Rack Electric is seeking an energetic, hardworking, organized, efficient, well-spoken individual who enjoys helping customers and co-workers alike.
We value the ability to maintain an organized daily schedule, is responsive to our team needs and enables us to timely resolve customer concerns, within a professional work environment.
Responsibilities and Requirements:
Checkout technicians for accuracy
Reporting on department
All scheduling flows through you
Exerts attention to detail, as customers may have the same problems; reports the problems as necessary
Acknowledges customers by responding to emails, texts, and phone calls
Updates all contact information for clients as necessary
Deals with any customer complaints and resolves the issue as necessary. You should always read the notes and see if you are able to answer a simple question, before passing the client on to someone else
Does any necessary administrative work including filing reports
Growth to a lead position where responsibilities will be
1. Hosting daily huddles
2. Hosting 1/1 meetings w/ team members
3. Holding the team accountable for daily reporting
4. Working close with the lead technician on technician office responsibilities
Dental and Vision Benefits
Life Insurance & AD&D
Vacation & Holiday Paid Time-Off
Various Other Voluntary Benefits Available
Job Type: Full-time
Pay: $18.00 – $25.00 per hour
Monday to Friday
Customer service: 2 years (Preferred)
Work Location: One location
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