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Job Opening details:-
Company Name :- Pinellas County Government
Position Name :-
Company Location :- Pinellas County, FL
Job Category :- General
Full Job Description :-
Clerk’s Reporting Support Specialist
Classification Title: Clerk’s Reporting Support Specialist 1, C18
Location: 14250 49th St. North, Clearwater, FL 33762
ONLY PINELLAS COUNTY GOVERNMENT PERMANENT & PROBATIONARY EMPLOYEES WITHIN THE CLERK OF THE CIRCUIT COURT DEPARTMENT MAY APPLY
A Clerk’s Reporting Support Specialist 1 performs administrative work supporting the Clerk’s office state-wide reporting initiative.
What does Pinellas County offer?
Health (Point of Service and Health Savings Account-Consumer Driven Plan), vision, prescription, dental, life insurance, and a flexible spending account (FSA) option
Short- and long-term disability insurance
9-11 paid County holidays; 2 floating holidays and 2 personal days (pro-rated); annual leave (accrue 15 days in first year; to be used as sick leave, personal business, vacation)
Florida Retirement System (FRS) Pension or Investment Plan. The FRS is the 4th largest state retirement system in the country, providing benefits to over 400,000 retirees. Pinellas County contributes to employees’ retirement plan savings, and employees contribute just 3% of their pretax pay towards the plan.
Deferred compensation employee-funded pre-tax retirement savings: Deferred comp is an easy way to set aside earnings to help you fund your retirement. You can enroll for as little as $10 per pay period, and you can stop, start or change the enrollment at any time.
Wellness Program – Wellness activities, free fitness centers, and wellness webinars on physical, social, emotional and financial well-being.
Tuition Reimbursement – Reimburses up to $2,800 in education expenses for eligible employees for job skills improvement or career development.
Employee Discount Program – Available at no cost to employees and offers discounts on theme park tickets, consumer items, financial services, and more.
Essential Job Functions
Runs regular reports and prepares for submission.
Assists with the support of document/workflow security, forms design, state reporting mappings, and other necessary codes.
Develops and maintains contacts and close working relationships with various state agencies to facilitate accurate state reporting of case data.
Assists with development of procedures and training documentation with trainers, supervisors, and lead clerks.
Evaluates processes for audit and quality control checkpoints.
Assists with preparing training materials for changes to systems.
Assists with communications through intranet site to raise awareness of changes.
Provides project progress reports to management and evaluates and reports the level of success achieved after the implementation of system changes.
Assists with user acceptance testing for Odyssey Case Management System and with identifying, creating, and implementing new codes in Odyssey to support and improve business processes.
Assists with troubleshooting analysis and problem resolution.
Attends regular meetings with internal and external agencies to ensure accurate reporting.
Position Specific Requirements
2 years of experience supporting court-related information systems, systems administration, or case management systems with experience in computer information support; or
An Associate’s or higher level degree in Business Administration or related field.
An equivalent combination of education, training, and/or experience.
Assignment to work a variety of work schedules including compulsory work periods in special, emergency, and/or disaster situations.
Ability to communicate effectively, both verbally and in writing with peers and others.
Ability to communicate with tact, patience, and courtesy at all levels of the organization.
Ability to establish and maintain effective working relationships with internal and external customers.
Ability to understand, follow, and to provide specific instructions, priorities, policies, and procedures.
Ability to work and make decisions under pressure and meet all deadlines, goals, and objectives as set forth.
Knowledge, Skills and Abilities
Knowledge of research techniques, methods, and procedures to develop best practices and resolve technical issues.
Knowledge of judicial processes, terms, and interactions.
Knowledge of Courts Division processes, positions, procedures, and systems.
Ability to identify, troubleshoot, manage, and resolve complex problems.
Ability to understand impacts of technical changes on existing processes.
The work is sedentary work which requires exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, including the human body. Additionally, the following physical abilities are required:
Fingering: Picking, pinching, typing, or otherwise working, primarily with fingers rather than with the whole hand as in handling.
Grasping: Applying pressure to an object with the fingers and palm.
Handling: Picking, holding, or otherwise working, primarily with the whole hand.
Visual ability: Sufficient to effectively operate office equipment including copier, computer, etc., and to read and write reports, correspondence, instructions, etc.
Hearing ability: Sufficient to hold a conversation with other individuals both in person and over a telephone and to hear recording on transcription device.
Speaking ability: Sufficient to communicate effectively with other individuals in person and over a telephone.
Mental acuity: Ability to make rational decisions through sound logic and deductive processes.
Stooping: Bending body downward and forward by bending spine at the waist. Occurs to a considerable degree and requires full motion of the lower extremities and back muscles.
Talking: Expressing or exchanging ideas by means of the spoken word including those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly.
Repetitive motion: Substantial movements (motions) of the wrist, hands, and/or fingers.
Work is performed in a dynamic environment that requires sensitivity to change and responsiveness to changing goals, priorities, and needs.
This position has supplemental questions. If unable to complete all questions, you may save your answers as a draft during the application process and return at any time prior to the closing date. Please note that the application is complete upon final submission.
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