October 5, 2022

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[New Job Vacancy] job in Philips, (Bothell, WA) – Jobs in Bothell, WA

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Job Opening details:-
Company Name :-
Philips
Position Name :-

Company Location :-
Bothell, WA
Job Category :-
General

Full Job Description :-
Job Title
Radiology Support Assistant, 3rd Shift
Job Description
Effective Tuesday, January 4, 2022, all U.S.-based employees are required to be fully vaccinated against COVID as a condition of employment at Philips*. Employees may request a reasonable accommodation.
If you are a Colorado resident and this role is a field-based or remote role, you may be eligible to receive additional information about the compensation and benefits for this role, which we will provide upon request. You may contact 888-367-7223, option 5, for assistance.Montana employees are currently excluded from this requirement at this time.
In this role, you have the opportunity to
oversee and ensure that the exams coming from Philips’ Direct Radiology clients will be complete for the radiologist, read in a timely fashion, and that any communication of critical findings will be communicated to the care provider and ensure physician to physician communication as needed. You will liaise between staff radiologists and site personnel to ensure efficient, high quality patient care and safety.
You are responsible for
Working on 3rd shift, which starts starting between 4:00pm PT to 9:00pm PT, with a weekly rotating schedule: 3 – 12 hour shifts one week and 4 – 10 hour shifts the next week
Monitor and manipulate Emergent and Non-Emergent workflow platform queues to ensure that cases are getting processed within their designated turn-around times.
Liaise with hospitals/sites covered by Direct Radiology (DR) to resolve problems, whether these issues are regarding a specific case or in general
Communicate any critical findings to the care provider and document the communication appropriately in the PACS system.
Complete support request submitted by radiologists for missing images, reports, exam information, connection to a referring provider, additional history or any request to effectively complete a quality read for a patient/client
Assign and follow up with site/customer addendum requests
Answer incoming phone calls with a polite manner and assist the caller in any way possible
Assist other staff members with duties when appropriate
Document any issues that arise throughout the shift in the Shift Change Summary Report and notify the Supervisor, Manager and/or the appropriate department
Contact and follow up with IT regarding any IT issues that occur for staff and radiologists
Liaise with the radiologists and assist with any questions, queries and/or concerns in the absence of Radiologist Liaisons
Maintain a professional and polite demeanor while interacting and communicating with other staff members, radiologists and site medical staff and personnel
Monitor incoming orders to recognize unmatched studies that are in danger of delay due to inadequate processing
Monitor queues outside of DR for studies to be assigned to specific radiologist i.e. Ultralinq
Monitor the OP Helpdesk resolving client requests
Monitor the radiologist schedules documenting any deviations, recording break times, and other times when the radiologist is unavailable to read on the shift summary
Direct communication with radiologists if they have not arrived for their schedule shifts
Monitor the contractual hours of clients and communicate to appropriate site/department when exams arrive outside of contractual hours
Must take stand-by a minimum of 2, 12-hour shifts per month
You are a part of
Our Direct Radiology team that supports Radiologists. Your role is an essential function that operates 24/7 and is a base requirement for supporting the radiologists to process imaging study volume optimizing radiologist efficiency, productivity, and quality.
To succeed in this role, you should have the following skills and experience
Associates or Bachelor’s Degree in a related field, preferred
Work on 3rd shift – starting between 4:00pm PT to 9:00pm PT
Possess adequate knowledge of anatomy, physiology and medical terminology
Possess adequate computer skills and computer program knowledge
Experience in a fast-paced medical or customer service environment delivering high quality patient care and/or service
Sitting at desk while working shifts that range from 8 hours to 12 hours, with breaks as determined by applicable labor laws and Philips’/Direct Radiology’s break policy
Remote employees are required to have a dedicated office environment free of all outside distractions and background noises. While on shift, the office needs to remain clear of non-work-related events, people, and activities that may disrupt or interfere with work.
Ability to have direct ethernet connectivity at workstation, with a speed requirement of 5+Mbps down and 2+Mbps up. Exceptions to this for specific positions within the Company must be presented for approval prior to employment.
In return, we offer you
a dynamic working environment in an innovative business which offers you excellent opportunities to further develop and to fully utilize your talents. The work location of this position is home based (remote worker).
Why should you join Philips?
Working at Philips is more than a job. It’s a calling to create a healthier society through meaningful work, focused on innovative, customer-first health technology solutions. Help us improve the health and well-being of billions of people, every year. Ultimately creating a career that no one could have planned for. Even you.
Visit our careers website to explore what it’s like working at Philips, read stories from our employee blog, find information about our recruitment process and answers to some frequently asked questions.
It is the policy of Philips to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, ethnicity, religion, gender, pregnancy/childbirth, age, national origin, sexual orientation, gender identity or expression, disability or perceived disability, genetic information, citizenship, veteran or military status or a person’s relationship or association with a protected veteran, including spouses and other family members, marital or domestic partner status, or any other category protected by federal, state and/or local laws.
As an equal opportunity employer, Philips is committed to a diverse workforce. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans’ Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact 888-367-7223, option 5, for assistance.
Equal Employment and Opportunity Employer/Disabled/Veteran
It is the policy of Philips to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, ethnicity, religion, gender, pregnancy/childbirth, age, national origin, sexual orientation, gender identity or expression, disability or perceived disability, genetic information, citizenship, veteran or military status or a person’s relationship or association with a protected veteran, including spouses and other family members, marital or domestic partner status, or any other category protected by federal, state and/or local laws.
As an equal opportunity employer, Philips is committed to a diverse workforce. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans’ Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact 888-367-7223, option 5, for assistance.
Equal Opportunity Employer/Disabled/Veteran

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