April 15, 2024

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[New Job Vacancy] job in Parsons Collision Repair, (Cambridge, OH 43725) – Jobs in Cambridge, OH 43725

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Job Opening details:-
Company Name :-
Parsons Collision Repair
Position Name :-

Company Location :-
Cambridge, OH 43725
Job Category :-
General

Full Job Description :-
Parsons Collision Repair
Auto Body Shop
Cambridge, Ohio
www.parsonscollision.com
Parsons Collision Repair is looking for a Full-Time Office Manager. We are looking for highly motivated individual with strong customer service skills.
Family owned and operated, Parsons Collision Repair has been repairing vehicles in Southeast Ohio since 2008. Our mission is to provide customers with the best quality collision repair and customer service. At Parsons Collision Repair we only do business in an honest, friendly and professional atmosphere, always exceeding expectations.
Join an established local auto repair facility with very comfortable working conditions and state of the art equipment. Competitive salary, starting wage based on experience.
Company paid holidays and vacation.
Hours are Monday – Friday 8 am – 5 pm. Starting time may vary.
Job Description

Facilitate the administrative aspect of the repair process
Answer and respond to all incoming calls and emails
Schedule all repair appointments for customers
Prepare accurate, complete, and honest damage estimates for customers.
Accurately documents supplemental damage found during the repair process and prepares supplements to insurance carriers and customers.
Constant communication with insurance companies; reviewing damage estimates with insure adjuster.
Maintain customer rapport by explaining estimates and expected return of vehicles; obtaining customer information and answering questions and concerns.
Communicates with each customer on the process of the vehicle repair in a timely and effective manner.
Provide exceptional service to customers from receipt of vehicles to their return to customers. Track customer satisfaction with completed repairs.
Take ownership in office management duties
Other duties as assigned by business owner

Skills & Qualifications:

1-3+ years of customer service or administrative experience
The ideal candidate will possess an upbeat, professional attitude.
All interactions with customers should be professional and friendly
Strong attention to detail with great organizational skills
The role requires you to be a self-starter who works well under minimal supervision.
Above average computer skills
Prior collision estimating or equivalent experience a PLUS (Training can be provided)
Valid Ohio Driver’s license required

Job Type: Full-time
Pay: $10.00 – $20.00 per hour
Benefits:

401(k)
Paid time off

Schedule:

8 hour shift

Experience:

Administrative Assistants & Receptionists: 1 year (Preferred)
Customer service: 1 year (Preferred)

Work Location: One location

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