October 1, 2022

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[New Job Vacancy] job in Mace, (Atlanta, GA) – Jobs in Atlanta, GA

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Job Opening details:-
Company Name :-
Mace
Position Name :-

Company Location :-
Atlanta, GA
Job Category :-
General

Full Job Description :-
The opportunity
Project: Global investment company.
Your responsibilities will include:
Receiving and welcoming all visitors to reception.
Creating a favorable impression of the company through the provision of a friendly, helpful and welcoming initial contact to all visitors and staff.
Ensuring that telephones are answered in a professional and timely manner and customer inquiries are dealt with in accordance with service standards and within agreed response times
Issuing all visitors and vendors with a visitor pass, ensuring their names and details are correctly spelled and logged into the Condeco system.
Ensuring procedures are followed to contact a member of the relevant department if their host proves unobtainable.
Resolving any problems or complaints and aiming to handle all queries within the bounds of own knowledge and experience but equally making appropriate decisions about when to escalate issues upwards.
Ensuring that all the maintenance and service contractors have the appropriate documentation for working and accessing the building.
Ensuring the reception area is kept neat and tidy. The desks must be free from clutter and the seating area regularly tidied and cleared of rubbish.
Checking that the lighting at the desk, reception area and any display cabinets is switched on and that any faults are reported to the FM helpdesk.
Assisting the facilities management team with the following:
Daily room reservations and support conferences and special events by utilizing Meeting Room Manager.
Equipment repair coordination with vendors as appropriate or directed by FM for repair or corrective steps for any equipment that is not working.
Assisting with any administrative and clerical requirements.
Administrative functions of the move process.
Supporting general work on special projects as necessary.
Producing monthly KPI reports using Avaya, Condeco and meeting room manager.
Assisting with placing orders for office supplies.
Processing facilities-related vendor invoices
Requesting site purchase orders
Coordinating all facilities-related activities for assigned site, support facilities manager.
About you
You have a relevant educational qualification and are pursuing training and development opportunities. You are managing difficult or emotional customer situations, responding promptly to customer needs, soliciting customer feedback to improve service, responding to requests for service and assistance, meets commitments.
You are digitally savvy, Strive to continuously build knowledge and skills, and be hungry to grow your career and enjoy the opportunities Mace have to offer.

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