[New Job Vacancy] job in Lee Health, (Fort Myers, FL 33912) – Jobs in Fort Myers, FL 33912

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Job Opening details:-
Company Name :- Lee Health
Position Name :-
Company Location :- Fort Myers, FL 33912
Job Category :- General

Full Job Description :-
Location: Gulf Coast Medical Center

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Department: Customer Service

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Workdays/Nights: Variable

13681 Doctor’s Way

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Shift: Shift 1

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8:00:00 AM to 4:30:00 PM

Fort Myers, FL 33912

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Work Type: Part Time

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Exempt: No

Job Summary
Summary: The primary function of the Guest Services Representative is to ensure that guests of Lee Memorial Health System, including patients, family members, friends, vendors, staff and all others are provided with the right information in a professional, customer-focused, timely manner. This position may be responsible for instilling and ensuring a service excellence culture along with Concierge services, flower delivery and the Fast Pass screening at all Guest Services desks (which may include surgical waiting areas and information desks) within Lee Memorial Health System. The position is responsible for creating a positive environment through cultivating and nurturing volunteer relationships and participation with the Guest Services Department. This includes development, coordination and retention of volunteer and concierge resources for these areas. This position will ensure there is adequate coverage for all shifts for the Guest Services desk operations, and that the most up-to-date information regarding system, campus, and community changes is available to the volunteers/staff through the information book and other materials.
Job Requirements
Responsibilities:
Educational Requirements

Degree/Diploma Obtained

Program of Study

Required/

Preferred

and/or

High School Diploma or Equivalent

Required

or

GED

Required

Experience Requirements

Minimum Years Required

Area of Experience

Required/

Preferred

and/or

2 Years

Customer Service

Required

State of Florida Licensure Requirements

Licenses

Required/

Preferred

and/or

Not Required

Certifications/Registration Requirements

Certificates/Registrations

Required/

Preferred

and/or

US:FL:Fort Myers

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