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Job Opening details:-
Company Name :- Jefferson County Colorado
Position Name :-
Company Location :- Golden, CO
Job Category :- General
Full Job Description :-
CURRENT Jefferson County employees
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Jefferson County Government, CO
Close Date: 04/24/22
Category: Health & Human Services
Community and Workforce Prgrm
Are you seeking more than a paycheck?
Do you want to serve your community in a way that’s friendly, composed, and professional? At JeffCo, we are looking for customer-focused individuals just like YOU who take pride in their work, have an eye for detail, and believe in a positive attitude. Whether you are coming from a job where travel is mandatory, or leaving a company with an overwhelming schedule, you can find a better quality of life working with the JeffCo community. We offer exciting benefits such as flex time, generous holiday schedules, and regular business hours so you can stay put, spend more time with family, and enjoy all the amenities Jefferson County has to offer!
If you are looking for a great opportunity for your career to take off, then this position welcomes you to work for a County that thrives on working collaboratively and overcoming challenges. We are seeking someone who has a strong work-ethic, is a self-starter, loves what they do and is motivated to share their knowledge and experience with those who they work with.
The Veterans Service Officer role is a great opportunity for someone who:
Who loves to serve their community.
Loves finding innovative solutions to problems.
Exhibits a high amount of compassion for others.
If this sounds like you, Jefferson County’s Veterans Services Officer role may be what you’ve been searching for!
The Veterans Service Officer (VSO) is responsible for assisting veterans and eligible family members in the filing of compensation, pension, education, burial, and other claims with the VA. This individual performs outreach to veterans at senior centers, nursing homes, assisted living and resource fairs. The Veterans Service Officer also reviews and processes claims for eligible veterans, including veteran or spouse dependent claims, disability claims, death benefits, education assistance, vocational rehabilitation, fiduciary accounts, medical services, debt waiver requests, and discharge upgrades. This involves obtaining supporting documentation, reviewing claims before filing, and assisting with appeals. The Veterans Service Officer coordinates activities with the VA Regional Office, Colorado Division of Military Affairs, as well as other State and local agencies.
This position operates on a flexible schedule of either a four-day work week or a 5-day workweek to be coordinated with their manager and team. This position is hybrid, with remote work, in-office work, and field work as needed.
Hiring Range: $60,000 – $66,000
Compensation will be determined based on education, experience, and skills.
The Veterans Service Officer is responsible for:
Conducting and documenting interviews of eligible veterans, family members, and related parties.
Reviewing and processing pension claims for eligible veterans: including veteran or spouse dependent claims, disability claims, death benefits, education assistance, vocational rehabilitation, fiduciary accounts, medical services, debt waiver requests, and discharge upgrades.
Obtaining supporting documentation, reviewing claims before filing, assisting with appeal(s).
Coordinating activities with the VA Regional Office, Colorado Division of Military Affairs, as well as other state and local agencies.
Participating in the Aging Well Project, Local Coordinating Council, and the transportation committee.
Reviewing and maintaining technical reference materials including Federal and state regulation and procedures utilized in claims and appeal process.
Serving as the liaison with outside customers. Coordinates with VA Regional Office, Colorado Division of Military and Veterans’ Affairs; collaborating with internal divisions such as Adult Protection, Long Term Care, Single Entry Point and other veteran programs within human services as needed on individual veterans or their dependents; performs outreach at senior facilities; and works with community agencies.
Attending and participating in meetings. Meeting monthly with supervisor; attending mandated department meetings; attending mandatory yearly training; and attending meetings regarding veterans’ issues.
Other duties and responsibilities as assigned.
Knowledge, skills, and abilities that lead to success in this role include:
Familiarity with benefit programs available to U.S. Veterans.
Strong connections with relevant local agencies.
Ability to conduct business in a variety of sensitive and stressful environments.
High level of empathy and compassion for clients.
Strong collaboration skills.
Research shows that women and other underrepresented and historically marginalized groups tend to apply only when they check every box in the posting. If you are reading this and hesitating to click “apply” for that reason, we encourage you to go for it! A true passion and excitement for making an impact is just as important as work experience.
One year of work-related experience
Or an equivalent combination of education and experience.
Honorably Discharged Veteran from the United States Military.
Experience working with vulnerable populations with a variety of needs.
Familiarity with Power of Attorney.
Familiarity with veteran organizations and communities (e.g. VFW, AL, etc.)
Offer of employment is contingent upon successful completion of criminal history, motor vehicle report, education verification, and/or references.
Please note that supplemental questions requiring a written response will serve as a writing sample.
Additional Job Description:
Recruitment Process: You are able to see your status and any communication when you log into your candidate portal. Listed below are the steps in our recruiting process:
Once the job bulletin has closed, the Talent Acquisition Team evaluates all applications based on the minimum requirements listed in the qualifications section of the job bulletin.
Next, the Talent Acquisition Team reviews applications for the preferred skills. While these skills are not a requirement for the position, they will contribute to the success of the new hire in this role. These skills are scored and the highest scoring applicants will be forwarded to the next step.
The next step includes the hiring team reviewing applications and deciding who to contact for a phone screen/interview. The number of applications forwarded for Manager Review depends on the hiring teams request and can range from 10 applications to everyone who meets minimum requirements; not everyone who makes it to Manager Review is guaranteed an interview.
If the hiring team wishes to speak with you further, they will reach out to you via phone call or email using the contact information listed on your application. You may receive emails asking you to complete a task within your candidate portal and it is important that you are receiving our emails as we do not want you to miss out on an opportunity.
The time frame for contacting applicants depends on the hiring team’s schedule/workload and how many applications were referred for manager review. Please note that Jefferson County receives on average over 100 applications per job bulletin.
Thank you for your patience and for your interest in Jefferson County Government! We wish you success through this process. Do not forget to sign up for Job Interest Alerts through your candidate portal to receive email alerts for future positions you are interested in.
: Minimum one year
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