April 14, 2024

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[New Job Vacancy] job in GoViralll, (HITEC City, Hyderabad, Telangana) – Jobs in HITEC City, Hyderabad, Telangana

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Job Opening details:-
Company Name :-
GoViralll
Position Name :-

Company Location :-
HITEC City, Hyderabad, Telangana
Job Category :-
General

Full Job Description :-
Will Report To: The Business Development Manager
Experience: 1-2 years

We are looking for Customer Support Voice/Non Voice people with excellent communication skills. You will be handling all the call related chores as directed by the concerned managers.

Duties and Responsibilities To be engaged in handling calls of Enterprise different business units To provide world class customer service To be able to handle transaction of reports To be able to maintain accuracy in reports Ability to work effectively in team environment pleasant, professional, and courteous personality To make and receive calls related to special clients and projects To be able to manage and prioritize multiple work requirements to meet deadlines To understand and resolve customer/client queries timely and efficiently To be able to handle and respond to customers requests via email/chat to ensure prompt resolutions of the queries resulting in complete satisfaction & acceptance To efficiently gather complete information to access and ful fill customer needs To encourage the customer to leave his feedback and follow-up with corrective actions where the feedback is not satisfactory To be able to render scanned copies of handwritten bills into digital data To be able to handle banking related queries over the mail To discuss all the analysis and make a report with the manager to showcase to the senior management Take care of the calling budgetary requirements
Qualifications & Skills Must be a Graduate- Any Graduate in relevant discipline Must possess Strong Interpersonal, Communication and Listening Skills Must have Excellent Verbal Communication Should be customer focused, with strong ability to resolve customer issues and effectively address them Should be able to generate leads by gaining insights from the manager

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