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Job Opening details:-
Company Name :- Galileo
Position Name :-
Company Location :- Hawaii
Job Category :- General
Full Job Description :-
Traditional health care is broken. Galileo is here to fix it. We’re a rapidly growing health startup that combines intuitive design and clinical expertise to deliver affordable, quality care for all.
Galileans, as we like to call ourselves, are dedicated to flipping the traditional health care model into a modern solution for today—and beyond. Our empathetic, mission-driven culture puts our patients first, celebrates creative problem solving, and moves quickly to build great products. Our teams work collaboratively, so there’s plenty of day-to-day interaction. We believe in a hybrid, flexible working environment and have team members across the U.S. and the UK.
ABOUT THE ROLE
Galileo is seeking a full-time Patient Support Associate to join our Virtual team. The Patient Support team is an integral part of ensuring our patients’ & care teams’ needs are met. Our ideal candidate is an extra clear communicator, master problem solver, has a passion for serving others and is interested in growing in an innovative healthcare company.
Bilingual in English/Spanish is required.
The schedule may look like the following:
12am EST/ 9pm PST to 9am EST / 6am PST
Here’s what you’ll do:
Assist the patient and their care team by coordinating care – connect patient to resources, understand and clearly communicate insurance and benefits, provide technical support to our clinical team and patients, collect medical records, answer membership inquiries
Work comfortably within multiple systems and be eager to learn new technology and procedures
Notice even the small details and continually brainstorm solutions to improve our processes and each patient’s experience
Are you a people person who excels at making the complex simple and delights in problem solving? Do you consider yourself an organized task master? Do you have a heart of gold and feel that no task is too big or small in making someone’s day better?
If this sounds like you – we’d love to meet you!
We would love to hear from you if you have the following or equivalent experience:
Our ideal candidate is an extra clear communicator, master problem solver, and has a passion for serving others
Interested in growing in an innovative healthcare company.
Bilingual in English/Spanish
Available for full time hours including one weekend day, EST.
HOW WE HIRE
Galileo is committed to hiring the best team possible to build health care that works for everyone. We value a diverse set of perspectives to deliver the best possible solutions to those problems. We look for talent from a wide range of backgrounds—including, but not limited to—race, age, sexual orientation, gender identity and expression, national origin, religion, disability, and veteran status. Galileo is an Equal Opportunity Employer and provides reasonable accommodations to applicants and employees with a qualifying disability or conflict with a sincerely held religious belief, unless doing so would cause an undue hardship or fail to eliminate a direct threat.
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