[New Job Vacancy] job in Convey Health Solutions, (Port Saint Lucie, FL) – Jobs in Port Saint Lucie, FL

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Job Opening details:-
Company Name :- Convey Health Solutions
Position Name :-
Company Location :- Port Saint Lucie, FL
Job Category :- General

Full Job Description :-
WORK FROM HOME – Full Time – With Benefits!
Walk-ins are Welcome!! (9:00 AM – 2:00PM)
Great Facts!

Computer and Accessories Provided
Benefits and 401k Matching
Generous Bonus Opportunity

Compensation

$13 hourly base salary PLUS Monthly Incentive Bonus of up to 15% of base pay.

We at Convey Health Solutions focus on building specific technologies and services that can uniquely meet the needs of government-sponsored health plans. We provide member management solutions for the rapidly changing healthcare world.
We are seeking Customer Service Representatives to join our call center member services operations team. In these positions, we are recruiting talented individuals that are looking to join a fast paced, growing and professional organization.
How you will assist our customers:

Process requests for Over the Counter (OTC) items received from health plan members via mail or phone call
Update account information such as billing options and changes of address or phone numbers
Answer questions pertaining to mailings sent out by the company periodically
Make concise and detailed notations as it pertains to member records
Submit mail requests for beneficiaries such as ID cards
Educate beneficiaries on how the plan works, including benefits, cost sharing, and levels of coverage
Research premium billing discrepancies and prescription claims processed

Education/Experience:

High school diploma or GED.
Six months customer service experience is preferred
Call center experience is preferred; healthcare and/or pharmacy industry experience a plus; or any equivalent combination of related training and experience.
Good oral and written communication skills
Good computer skills are required.

Job Type: Full-time
Schedule:

Overtime
Weekend availability

Ability to commute/relocate:

Port Saint Lucie, FL: Reliably commute or planning to relocate before starting work (Preferred)

Education:

High school or equivalent (Preferred)

Work Location: One location

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