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Job Opening details:-
Company Name :- City of Grand Rapids, MI
Position Name :-
Company Location :- Michigan
Job Category :- General
Full Job Description :-
Nature of Work
This part-time position involves paraprofessional library work providing reference information and guidance to GRPL patrons with an overall emphasis on providing professional customer service. The main priority of this position is direct public service, and involves helping patrons access library resources in-person, over the phone, and via email. Work is performed under the general supervision of a librarian and may involve coordinating the work of other library employees and volunteers. This particular position has an emphasis on working in a youth services capacity, so applicants need to be comfortable working with children as well as adult caregivers. This position organizes and presents storytime and assists in programs and classes for youth of all ages. This position is regularly scheduled for work at the Seymour Branch with the following schedule: A Week: Tue: 4:00 pm – 8:00 pm Wed: 12:00 pm – 4:00 pm Thu: 12:00 pm – 4:00 pm Fri: 12:00 pm – 4:00 pm Sat: 12:00 pm – 4:00 pm B Week: Mon: 4:00 pm – 8:00 pm Tue: 4:00 pm – 8:00 pm Wed: 12:00 pm – 4:00 pm Thu: 12:00 pm – 4:00 pm Sat: 12:00 pm – 4:00 pm Occasionally required: Sunday 1:00 – 4:00 pm Examples of work:
Provides engaging, professional public service to library patrons in-person, over the phone, and via email; assists patrons with periodical, book, and database searches; assists with interlibrary loan; assists with public workstation and printer use; assists with books-on-hold service; uses other basic reference tools.
Provides instruction to patrons in groups or individually; assists with planning and implementation of programs and services.
Assists librarians with research, reporting, projects, and idea generation; may proofread and edit reports or other library materials.
Creates and maintains book displays.
Represents GRPL at community events and outreach opportunities.
Develops bibliographies, pathfinders, and finding aids in support of Readers’ Advisory and reference services.
Collects, compiles, and reports statistics related to library resources and programs.
Maintains records, correspondence, inventories and other general office functions.
Recommends and evaluates reference books; maintains inventories; checks bibliographies against holdings, processes old and used books; may recommend purchase of books for library system.
May perform other functions of a similar nature as assigned.
Minimum Training and Experience
Bachelor’s degree or any equivalent combination of training and experience is required.
Previous public library experience is preferred.
Ability to effectively communicate verbally in Spanish is preferred.
Other Necessary Qualifications
Ability to work 20-24 hours per week.
Ability to work evenings and weekends.
Ability to communicate effectively and professionally with diverse groups both verbally and in writing.
Ability to provide engaging and consistent customer service.
Ability to work collaboratively with supervisor and coworkers.
Knowledge of modern library methods and techniques.
Knowledge of GRPL system and services offered.
Knowledge of community, books, and authors.
Ability to maintain library records and prepare reports.
Ability to solve research problems and provide reader’s advisory service.
Knowledge of electronic reading devices and platforms; ability to assist and instruct patrons around hardware and software issues as they relate to library resources and public workstations.
Ability to sit or stand for extended periods of time in the performance of the duties associated with this position. Lifting objects weighing up to 50 pounds without assistance is also required; ability to access, input, and retrieve information from electronic devices is essential to this position.
This position is open to the general public. Please note the following:
Applicants should attach a cover letter that describes their interest in the position, their interest in working at GRPL, and how these interests connect with personal or professional goals.
If you have submitted an application for a different job opening in the past, please make sure your information is current before submitting for this or other opportunities. In particular, please verify that your email address is accurate. Email will be the primary means of communication regarding your application.
This position offers paid vacation, holiday, and sick time.
Please visit the GRPL’s jobs page for a list of other openings or to learn more about Grand Rapids Public Library.
All inquiries related to this posting should be directed to:
Grand Rapids Public Library
111 Library St NE
Grand Rapids, MI 49503
This part-time position offers:
Paid sick leave, vacation, and personal time
Jury Duty leave
Employee Assistance Plan
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