[New Job Vacancy] job in Centene Corporation, (Florida) – Jobs in Florida

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Job Opening details:-
Company Name :- Centene Corporation
Position Name :-
Company Location :- Florida
Job Category :- General

Full Job Description :-
Applicants for this job have the flexibility to work remote.
You could be the one who changes everything for our 26 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, multi-national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility.
Position Purpose:
This is an entry level support position which provides IT support to end users on a variety of issues. Identifies, researches, and resolves technical problems on a limited basis. Responds to telephone calls, email and personnel requests for technical support. Documents, tracks and monitors the problem to ensure a timely resolution. Handles computer equipment through all stages of its lifecycle. Candidate Education: Required A High School or GED
Essential Functions:
Develops a strong understanding of the business and can relate problems to business impacts.
Understands how to triage and prioritize issues and will escalate problems to management.
Maintains a strong working knowledge of supported systems and continually strives to enhance knowledge through ongoing training, reading, and participating in projects and improvement initiatives.
Responds to alerts or emergency issues within 15 minutes during normal business hours and when on-call.
Processes and handles requests and orders for computer equipment throughout the lifecycle of the equipment.
Performs other duties as assigned.
Our Comprehensive Benefits Package:
Flexible work solutions including remote options, hybrid work schedules and dress flexibility
Competitive pay
Paid Time Off including paid holidays
Health insurance coverage for you and dependents
401(k) and stock purchase plans
Tuition reimbursement and best-in-class training and development
Preferred:
An Associate’s Degree in a related field or graduate from a technical school in information systems or information technology or related field.
Candidate Experience: Preferred 6 months of experience in an IT Service Desk level 1 role (in a Windows network environment), maintaining and diagnosing client workstations, services, applications, and printers.
Required Other or a degree along with less than 6 months experience will be considered.
Required Other Experience in no less than two of the following is required:
Windows OS
Basic Windows networks
Basic Exchange server
Citrix
Working in a Help Desk Environment
Microsoft Office Suite
Preferred Other Experience in Customer Service role with direct contacted either in person or over the phone
Licenses and Certifications:A license in one of the following is required: Preferred Other At least one of the following certifications is preferred – more than one certification or advanced certifications are a plus:
A+
Network +
Citrix CCA
MCSA 2000 or 2003
CCNA or CCDA
Basic Unix Administration
CompTIA
Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.

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