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Job Opening details:-
Company Name :- Campbell Ewald
Position Name :-
Company Location :- Detroit, MI 48226
Job Category :- General
Full Job Description :-
At Campbell Ewald, we believe the things that make us different, make us better. We focus on creating a culture of belonging with a commitment to learning, growth and anti-racism. We’re a diverse bunch of thinkers and makers—curious, fun, passionate, and obsessed with helping our clients, ourselves and each other thrive. But don’t just take our word for it. We were named one of the Ad Age Best Places to Work for 2021. And while we appreciate the industry nod, what’s more important is that we’re impacting culture. Sound interesting? We hope you’ll join us!
THE JOB / Director, Operations
This role will be an important liaison and architect for an integrated agency process, including involvement with Account Services, Creative, Project Management, Producers, and Business Leads to ensure organizational efficiency and ongoing improvement.
Successful candidates will be savvy integrated agency natives who will plan and prioritize all deliverables and resources. The role will work across multiple clients with creative, strategy, and account teams to produce amazing campaigns and work. You will closely lead projects and assist with scope and resource management and assist with timelines and other project management responsibilities.
The work you’ll do
Provide leadership in documentation and development/refinement of processes based on client, business and agency needs to ensure overall efficiency, profitability and creative excellence
Work across clients and internal teams to document and/or refine standards for all project/client types and deliverables. Train others, especially new employees, on these standards
Establish plans and procedures that ensure consistent execution across all deliverables and that ensure the most efficiency and profitability possible
Become the focal point for delivery across a series of workstreams while keeping up to date on daily projects
Proactively assess project scope, resource balancing, and the integrity of revenue
Actively manage project health in partnership with the Associate Director Operations and our Finance teams through the lens of hours/actuals and budgets
Develops and maintains high levels of team effectiveness (trust, communication, collaboration, productivity, diversity, engagement).
Effectively and impartially navigates teams with conflicting priorities
Builds strong, trusting relationships with key stakeholders and clients across the business
Continually assesses and simplifies complex processes to make them more efficient
Who we’re looking for
You have years of aggregated experience across some combination of project management, agency operations, process and resource management, and capacity planning ideally in an integrated and creative agency/environment.
Proven experience identifying and implementing solutions for improving client and team delivery processes
Experience in defining the scope for new projects, communicating and proactively identifying project roadblocks
Ability to multitask and versatility in a wide range of client deliverable types and needs
Strong communicator and negotiator for dynamic conditions and managing multiple priorities
You are an efficiency guru, able to ensure operational scale, and put into practice processes to ensure our projects and teams are properly staffed and run effectively to deliver work that exceeds our clients’ expectations. You are comfortable navigating financial operations, understanding impact of decisions to the fiscal bottom line.
You have a solid understanding of the of change management with excellent EQ to help guide our teams to embrace change in full trust that we will come out the other side better for it.
You are comfortable driving implementation of new ways of working and tools, including rollout of communications and trainings.
***Our headquarters is located in Detroit, MI, but the location of this position can be flexible with a preference for working in one of our other primary locations – New York, NY or Los Angeles, CA. We will absolutely also consider a remote-based working arrangement for qualified candidates***
Research show that women and underrepresented groups only apply to jobs only if they feel they meet 100% of the qualifications. Campbell Ewald encourages you to break that statistic and apply. No one ever meets all of the qualifications. We look forward to your application.
Campbell Ewald is making space for your voice, that is why we made the commitment to Dear Black Talent. Check out the website at DearBlackTalent.com.
We focus on supporting you in a variety of ways
Extensive health benefits for you, your immediate family including your domestic partner. This includes medical insurance, dental insurance, vision insurance, short-term and long-term disability insurance, life insurance, dependent care FSA, healthcare FSA, and health savings account are available
Flexible paid-time-off policy called (Me)TO, which covers any type of time off needed with no maximum allowance needed to worry about each year. Take what you need, when you need it. (such as holiday, sick, and vacation)
Minimum of 6-weeks paid time off for new moms and dads including for births, adoptions, or foster parenting
Mental health support services including access to Talkspace, meditation and yoga classes, and access to free professional counseling for you and your immediate family
Pet health insurance for your furry family members
A variety of employee resource groups (ERGs) are available that can support your need to connect with others who have similar dimensions of diversity and experiences
Employees are asked to commit nearly 100 hours per year to Growth Time for a variety of training and development opportunities that encourage you to reach your goals, learn and expand your professional skills and personal growth
An environment that empowers you to unleash your superpowers
In order to ensure the health and safety of our employees, Campbell Ewald requires that all employees provide proof of full Covid-19 vaccination, or a negative result from a lab reported test taken within 72 hours of going into the office or working onsite. Exemptions to this policy will be considered for health and religious reasons as required by ADA and EEO laws. Very few, but certain positions because of their job responsibilities may require individuals to be fully vaccinated.
For New York Employees Only: In accordance with NYC law, Campbell Ewald requires that all NYC based employees will provide proof of full Covid-19 vaccination upon hire. Exemptions to this policy will be considered for health and religious reasons as required by ADA and EEO laws.
It is the policy of Campbell Ewald, a division of the Interpublic Group, to provide equal employment opportunities to all employees and applicants for employment with regard to race, religion, national origin, sex, age, sexual orientation, veteran status or disability or any other basis prohibited by applicable federal, state, or local law.
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