September 24, 2023

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[New Job Vacancy] job in Amex, (Phoenix, AZ) – Jobs in Phoenix, AZ

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Job Opening details:-
Company Name :-
Position Name :-

Company Location :-
Phoenix, AZ
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Full Job Description :-
You Lead the Way. We’ve Got Your Back.
At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what’s possible — and we’re proud to back each other every step of the way. When you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day. We back our colleagues with the support they need to thrive, professionally and personally. That’s why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
Global Fraud Operations is seeking a Hiring & Support Leader that will help recruit diverse talent and foster a culture of belonging while partnering with the Leadership Team and Global Talent Acquisition on various hiring initiatives and other related tasks.
Responsibilities include but are not limited to:
Conducting interviews and extending candidate offers
Streamlining the interview and hiring processes including conducting interviews, collaborating with leaders, and supporting new colleague onboarding
Ensuring compliance guidelines are met for all hiring
Managing Phoenix Support Team which includes Analysts and Lead Specialists
Overseeing scorecard creation and tracking for key department metrics
Managing all US Fraud ID and PHX Fraud ROP requests
2 or more years of Team Leader experience
Strong attention to detail, exceptional follow-up, and a commitment to accuracy
Demonstrated ability to build/leverage relationships across all employee levels
Ability to prioritize effectively, influence without direct authority, and demonstrate sound judgement in decision making
Proven ability to drive innovation and change through strategic thinking
Excellent verbal and written communication skills
Proficient in Microsoft Office preferred
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, age, or any other status protected by law. Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position.
The health and safety of our colleagues is our priority. Accordingly, upon hire, you will be required to demonstrate that you have completed your primary COVID-19 vaccination series, (i.e., 2 doses for Moderna/Pfizer and 1 dose for J&J) to work in or visit any of our offices. This requirement is subject to legally required accommodations.
On day one, you must complete the vaccination status form via an American Express app or web portal regardless of your location. We are collecting this information for the health and safety of our workplace. Your personal data will be used only for this purpose, in accordance with applicable privacy, data protection or other laws.
US Job Seekers/Employees – Click here to view the “EEO is the Law” poster and supplement and the Pay Transparency Policy Statement.
If the links do not work, please copy and paste the following URLs in a new browser window: to access the three posters.

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