[New Job Vacancy] job in AdventHealth Medical Group East FL, (Palm Coast, FL 32164) – Jobs in Palm Coast, FL 32164

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Job Opening details:-
Company Name :- AdventHealth Medical Group East FL
Position Name :-
Company Location :- Palm Coast, FL 32164
Job Category :- General

Full Job Description :-
Description

Remote Referral Agent Call Center

All the benefits and perks you need for you and your family:

Career Advancement
Tuition Reimbursement
Competitive Salary
Great team of co-workers that feel like family
Work from home after training!

Our promise to you:
Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

Schedule: Full Time

Shift: 8:00am-6:00pm.

Location Address: Work from home after training
The role you’ll contribute:
The Centralized Referral Agent is responsible for planning, controlling, organizing and directing the day-to-day operations and activities of the physician affiliate office or physician department in conjunction with Practice Manager and/or Director of Practice Operations

The value you’ll bring to the team:

Answering, accepting, and completing in-bound tasks of referring providers who need to find the next level of care for their patient
Contacts insurance companies for prior authorizations for referrals ensuring referred to provider is in-network with patient’s insurance plan
Mailing new patient paperwork and referral information to patients
Contacts the patient regarding any in-progress or pending referrals. Maintains ongoing tracking and appropriate documentation on referral tracking database as well as in the patient’s HER
Ensure that referrals are addressed in a timely, consistent, and organized manner to avoid the delay of care for the patient

Qualifications

The expertise and experiences you’ll need to succeed:

Call Center/Practice Telephonic Experience for In and Out bound calls
Minimum of a high school diploma or equivalent required.
One years’ experience as a lead role in a medical setting or other health care related role (Preferred).
Experience in various clinical areas inpatient or outpatient practices desirable (Preferred).
Associate Degree (Preferred).
One years’ experience as a MA-C or Licensed Nurse (Preferred).

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

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